JapaneseImport Forwarding
Tailored Shipping Solutions for Every Import Need.
We provide a streamlined one-stop service from origin pickup and customs clearance to final domestic delivery.
Advance Support Japan provides fully integrated import logistics support — from transport mode selection and customs clearance to domestic delivery — for all inbound shipments to Japan.
We select the best transport option — sea freight, air freight, or international courier — based on your cargo specifications and timeline, ensuring a smooth import process.
We also have access to a domestic network of over 100 warehouse locations, enabling flexible storage, sorting, and cargo handling.
From customs clearance through to final delivery, we provide efficient, end-to-end logistics with no unnecessary steps.
Main Import Forwarding We Offer
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Mode selection and booking: sea freight, air freight, and courier
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Import customs clearance
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Domestic delivery
(container / truck arrangement) -
Shipment coordination with exporters and local factories (English and Chinese)
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Handling of special cargo: heavy lifts, oversized items, dangerous goods, temperature-controlled shipments
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Cargo storage and
ancillary services
5 Reasons Clients Choose Us
reason 01
Guidance for First-Time Importers
New to international trade? No problem. We walk you through every required step and important consideration in plain, straightforward language.
reason 02
One Point of Contact. Less Hassle.
We handle everything from international freight and customs to domestic delivery — reducing the need to coordinate with multiple vendors and saving you significant time and effort.
reason 03
Sea, Air & Courier — All Modes Covered
We select the optimal transport mode — sea, air, or courier — based on your cargo's specific requirements, budget, and transit time needs.
reason 04
Seamless Support in Multiple Languages
We communicate directly with your overseas counterparts and factories in Chinese and English, handling all coordination and delivery scheduling on your behalf.
reason 05
Storage, Sorting & Distribution — All Arranged
From storage and sorting to packing, dispatch, and inventory management — across a wide range of product categories — you can entrust your entire logistics operation to us.
Works
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Ocean Freight
Import of container houses from China
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FedEx
Import of condiments from France
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FedEx
Import of wall clocks from the United States
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LCL / Ocean Freight
Import of LED panels from China
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Air Freight
Import of chemical raw materials from China
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Air Freight
Import of royal jelly from Hong Kong
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FedEx
Import of dietary supplements from Pakistan
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LCL / Ocean Freight
Import of paint from Spain
FLOW
- Product packing (export-standard packaging for international transport)
- Preparation of commercial invoice and required shipping documents
- Truck / Container
- Export declaration filed with customs — cargo cannot be loaded until clearance is granted
- Ocean freight (FCL/LCL)
- air freight
- international courier
(at destination)
- Import declaration filed with destination customs — clearance granted after payment of duties and taxes
Cargo release and delivery available upon customs approval
- Drayage / truck arrangement; delivery following deconsolidation at warehouse
Pricing
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Ocean Freight
Quote required — please contact us.
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Air Freight
Quote required — please contact us.
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International Courier
Rates available at up to 80% off standard published tariffs.
Feel free to contact us at any time.
International Freight Services
by Advance Support Japan
Advance Support Japan supports both corporate and individual clients across all aspects of export and import logistics.
For international freight in either direction — Japan to overseas or overseas to Japan — we provide fully integrated services from pickup and customs clearance to domestic delivery, tailored to each client's needs.
Our flagship offering is a complete door-to-door service. We also accommodate partial requests — such as customs clearance only or truck/drayage arrangement only — providing flexible support based on your specific requirements.
In addition to sea and air freight, we handle international courier shipments. Our experienced specialists coordinate the optimal transport plan for each shipment based on cargo type, delivery schedule, and budget.
Whether you're new to international trade or looking to reduce your logistics costs, we provide clear, practical recommendations suited to your situation. Please feel free to reach out.
*Please note: Depending on the nature of the request or type of cargo, we may not be able to accommodate all shipments. We appreciate your understanding in advance.
FAQ
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Q.
I'm new to import/export and don't know where to start.
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A.
Please share whatever details you have — product information, quantity, desired delivery timeline, etc. We'll walk you through all required steps and procedures in plain language.
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Q.
I'm worried about potential issues during transit.
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A.
We provide consistent support throughout the shipment — including progress monitoring, issue resolution, and cargo insurance arrangement.
- Q.
Can you handle small shipments?
- A.
Yes, we accommodate small-volume shipments. We'll recommend the most suitable option, such as LCL (less-than-container load) or consolidation services.
- Q.
How do I choose between air freight and ocean freight?
- A.
As a general rule, air freight is preferred for time-sensitive shipments while ocean freight is more cost-effective for larger or less urgent cargo. We also offer international courier as a third option. We'll recommend the best solution based on your specific cargo conditions.
- Q.
I'm an individual — can you still assist me?
- A.
Yes, we welcome inquiries from individual clients. However, depending on the nature of the request, we may not be able to assist in all cases.
- Q.
What delivery areas do you cover?
- A.
We cover deliveries across all of Japan. We can also accommodate remote islands and special delivery requirements.
- Q.
Can you handle both palletized and break-bulk cargo?
- A.
Yes, we handle both palletized and break-bulk cargo. We generally recommend palletized packaging to ensure safe transit.
- Q.
Can you ship dangerous goods (hazardous materials)?
- A.
Yes, we can. Required documentation (such as MSDS/SDS) and internationally compliant packaging are prerequisites.
- Q.
Can you handle the exports/imports of food products or cosmetics?
- A.
Yes, we have experience with both. We provide full support including compliance with applicable regulatory requirements.
- Q.
Can I place a single order covering pickup, customs, and delivery?
- A.
Yes, we offer fully integrated door-to-door service.
- Q.
Can I request repacking or labeling services?
- A.
Yes. We flexibly accommodate various cargo handling tasks required for transport.
- Q.
What happens if my shipment is selected for customs inspection?
- A.
If a customs inspection is conducted, additional transit time and inspection-related charges may apply.
- Q.
In what situations might additional charges arise?
- A.
Additional costs may arise primarily from customs inspections, extended storage, or compliance-related procedures. We will advise on potential risks in advance.
- Q.
I'm considering switching from my current freight forwarder. Can I consult with you?
- A.
Absolutely. We'll identify areas for improvement and recommend the most effective solution — even at the comparison stage.
- Q.
Can I consult about reducing my shipping costs?
- A.
Yes. We review shipping routes, transport modes, and ancillary services to identify practical cost-saving opportunities.
- Q.
Can I use your warehouse services without the freight forwarding?
- A.
Yes, we handle warehouse-only requests covering storage, inbound/outbound management, inventory control, and value-added services. Even if no freight or customs services are required, we'll assess your needs and recommend the most suitable warehouse solution. Please feel free to contact us.
